Hello Matt,
My name is Eric, and I'd be happy to assist you.
1 - We still have a warranty in place on components and parts and the system is tested, however we do not support any OS functions with any Linux OS since it is open source.
2 - Innovation Cooling Diamond 7 is an excellent thermal compound.
3 - We do typically recommend this, as we apply thermal compound here while the system is in assembly, and run a three day testing/burn-in on the notebook before shipping. If a compound upgrade isn't selected, we will use the compound included with the CPU from Intel.
4 - We have not seen any issues with the screens on any of our models. In an extreme case, you can contact our technical support team with pictures of the display to advise, and they can contact Clevo.
5 - We do not have any non-licensed copies available for Windows. We can however complete the notebook with no OS if you are planning on installing later. This can be done by special request.
6 - Kingston 16GB (2 x 8GB) HyperX PnP PC3-12800 DDR3 1600MHz SDRAM SODIMM, CL9, 1.5V, Non-ECC is currently not in stock with any of our vendors. The Crucial kit you selected is an excellent choice. :D
7 - Lead time on our notebooks is 10-14 business days from payment for shipment. This includes parts allocation, assembly, testing/burn-in, and quality control.
Please contact me directly at
[email protected] if you have any further questions, or would like an official quote.
Thank you Matt!
-Eric Malcolm
AVADirect Sales Associate
[email protected]