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Customer Reviews
01.12.2024
David S.
This is the third system I have purchased from AVA, and in each case, the experience has been awesome! I
especially like being able to go on the website and see exactly where my order is in the build process.
My new pc arrived a day early, and was up and running minutes after delivery. Performance so far has
exceeded my expectations. I wish that every company had the same level of professionalism, quality and
commitment as AVS. My only suggestion is that when ordering multiple drives, it would be nice to be able
specify which one is bootable.
11.28.2023
Stephen C.
What separates this company from the others is the testing they run it through along with the quick
response from the support team! I only called them to see how fast they'd answer the phone along with
the quality of the customer service. I recommended this site to my sister who will be buying her son his
first gaming PC next month.
9.6.2023
Chris S.
Absolutely thrilled with my build. Compact, quiet and powerful. I don't think I could even get my hands
in the case and you guys wired and set it up perfectly. I don't think I selected any in-stock components
but I still got it in perfect condition in about two weeks. Part selection was awesome, website was
intuitive, build was clean and the packaging was more than adequate. Couldn't be happier and I'll be
back again!
Who We are + Mission Statement
AVADirect is a custom computer manufacturer dedicated to providing their diverse clientele an
industry-leading variety of components and options. Utilizing a unique and carefully developed
combination of in-house procedures and expertise, AVADirect builds computers for business and home use, custom
gaming PCs, laptops, workstations PCs, and servers at the pinnacle of quality and craftsmanship. Our customers
are served by a dedicated team of experts in system configuration, architecture, assembly, and benchmarking
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committed to provide the best service and craftsmanship. All computer systems manufactured by AVADirect
are backed up by a best-in-the-industry warranty, personalized customer service, and free, lifetime*
technical support.
FAQ
AVADirect is a custom computer assembly company specializing in building PCs without limitations.
AVADirect offers trillions of unique computer configurations on our website. If you see a component you are interested in that is not listed on our site, our team can add the item to the site and make it available to be professionally built and tested per the user's requirements.
At AVADirect, customers can CUSTOMIZE without COMPROMISE.
AVADirect offers trillions of unique computer configurations on our website. If you see a component you are interested in that is not listed on our site, our team can add the item to the site and make it available to be professionally built and tested per the user's requirements.
At AVADirect, customers can CUSTOMIZE without COMPROMISE.
Within the last 22+ years, AVADirect perfected a scalable assembly department that can custom
assemble and test thousands of identical and unique configurations. We also employ an office staff
consisting of our highly trained sales team, technical support staff, R&D specialist, warehouse
team, and product management department.
AVADirect is the only US-based company that offers an extensive array of components to customers
looking to build a custom computer. The AVADirect business model does not have any limitations in
assembly. If your PC build is physically capable and compatible, our team will build it.
Since AVADirect has yet to determine what parts a customer will pick for their configuration,
AVADirect keeps only some of the 15000+ components in stock at our Ohio production facility.
AVADirect is integrated into most of the USA's major distribution centers and works directly with
many manufacturers. Over the years, we have developed a purchasing platform that helps our
purchasing department allocate and receive available products within 24-48 hours.
All AVADirect-built computers undergo a 24-hour burn-in to ensure component stability and PC build
temperatures. If we see any issues, such as elevated temperatures or inconsistent performance, we
will notify the customer and rectify the problem before shipping.
AVADirect Custom Computers was founded in 2000. Alex Sonis opened AVADirect as a retail seller of
computer components, traveling to trade shows throughout the USA and hand-assembling computers for
customers.
AVADirect works with customers from all walks of life; it could be a PC Gamer, an experienced MIT
engineer, a military procurement officer, or a company looking for a precise configuration for their
R&D department.
All AVADirect custom-built computer configurations are covered by our 2-Year labor / 1-Year parts
Basic warranty. More coverage is available up to our Platinum level warranty of Lifetime Labor /
4-Year Parts / 2-Year Return Shipping OR Advanced Part Replacement. Our expertly trained technical
support team will troubleshoot and solve any issues that may arise.
Click here
for more information regarding our warranty coverage
.