Computer Repair Procedures

What Can Go Wrong?

Computer repair is a tricky art of informed guesses and gut feelings. With the myriad amount of components in a computer; any single part failure can cause the system to operate unusually or become unusable. Determining the specific cause of computer problems is problematic because different components can cause the same errors. It takes rigorous testing to determine the actual point of failure.

Equally complicated is the interaction between hardware and software. Low level software such as drivers, anti-virus, and Operating System updates can cause adverse effects to a computer system that can lead to many of the same symptoms as failing hardware. Just as troublesome is the massive amount of viruses and malicious software causing damage to computer systems as well. This also requires rigorous testing to determine the root cause of the problem and how to fix the problem.

Our Repair Procedures

Computer repair can be broken down into several steps to give you and understanding of how the process works.

• Diagnostic Phase

  The diagnostic phase of computer repair tests all aspects of the computer to determine the cause of the failure or problem. During this phase we test all hardware for failure, as well as make sure drivers are current and there is no viruses or unsupported software. We diagnose the problem to either a specific hardware failure or software failure and then recommend the best course of action.

• Repair Phase

  If the diagnostic phase determined that there was a component failure, we will offer to replace the failed component with a direct replacement. If a direct replacement is not available, or at customer's request, we can replace the failed component with a similar choice.

  If the diagnostic phase determines that there was a software error, we will offer take the proper steps necessary to clear the system of the errors.

• Testing Phase

  All repaired systems will go through an intense 24-72 hour testing phase that stresses the processor, hard drive, memory, and video card. This testing ensures that the system is 100% stable and all errors have been corrected before the system is delivered back to the customer.

• Post Service Support

  Our customer service team will keep in touch after the service has been completed to make sure that you are completely satisfied.

Need more information about Computer Repair Procedures?

If you need more detailed information about Computer Repair Procedures, please do not hesitate to call us at 1-866-766-4629 for phone assistance or use the Live Support and contact forms on our website. In this age it is hard to be profound in the nowadays computer technologies and there is growing need in experts advice when buying computer products. AVADirect is proud to have knowledgeable consultants that are always ready to provide technical information and advice on all of the products, services and related technologies that we offer.

Advantages of AVADirect Custom Computers

Our pricing is very competitive. We offer toll free number for technical support and up to 3 years of warranty on all brand new computer systems. All items that need to be assembled are getting assembled with as much as personal attention as possible. Unlike some other companies we do extended testing of all assembled products before shipping.