Sales and Customer Service

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   Hello, a suggestion. Your shipping options are brutally limited, and even calling for the others results in being told they are not available.
Point in case:
http://www.avadirect.com/product_details_parts.asp?PRID=16877
After shopping around a great deal I eventually called Zalman tech directly to find out who carries their clips. After a few minutes he was able to direct me here. The $1.12 was excellent, so I tossed it into a cart, went to check out, and found that I had UPS options only, beginning at $14.91. I called for USPS, and was told that unless I have an account with them they can't do it. The shipping then would cost 13 times more than the part. Simple mail isn't exactly a complicated option and it costs far less.
So, I'm off to see about creating an account with USPS, and trying again, since this remains still my best option if I could just get reasonable shipping. But since the calling hours are past, it'll have to wait a few days now before I can even make the attempt since it requires calling.

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paulofnh Members Profile Send Private Message Find Members Posts Add to Buddy List AVADirect Noob Joined: 04 Jun 2010 Posts: 1	Quote Reply Posted: 04 Jun 2010 at 6:15pm
	Hello, a suggestion. Your shipping options are brutally limited, and even calling for the others results in being told they are not available. Point in case: http://www.avadirect.com/product_details_parts.asp?PRID=16877 After shopping around a great deal I eventually called Zalman tech directly to find out who carries their clips. After a few minutes he was able to direct me here. The $1.12 was excellent, so I tossed it into a cart, went to check out, and found that I had UPS options only, beginning at $14.91. I called for USPS, and was told that unless I have an account with them they can't do it. The shipping then would cost 13 times more than the part. Simple mail isn't exactly a complicated option and it costs far less. So, I'm off to see about creating an account with USPS, and trying again, since this remains still my best option if I could just get reasonable shipping. But since the calling hours are past, it'll have to wait a few days now before I can even make the attempt since it requires calling.