Packing and shipping

Hey guys, hope everyone's been doing great! As the time get closer that I can FINALLY order this thing , I was wondering about how AVA packs and ships their machines.

If the machines are constructed/shipped from the same address, it is just shy of 500 miles from me. A straight drive, that is roughly 8 hours of travel time. That is quite a bit of time for a delivery driver to be on the road, including other stops and deliveries. It also is more time for errors; potholes, driver woke up on the wrong side of the bed, boxes bumping against each other, etc.

I was wondering what sort of precautions AVA does, if any, to help secure the transportation process. Are all items double-boxed? Stuffed with air packets or peanuts? Can we request a certain packing material? Is there any writing on the box to let the driver know it is valuable and expensive cargo? Is your automatic delivery choice UPS?

AVA does a great job packing. My only rule is 2nd day or overnight is only shipping options I do, less time with shipper. My system was in great shape when it arrived.

Oh yeah, also, when I figure up the price and "Add to Cart", the tax doesn't reads 0.00. Do the prices of the parts reflect taxes?

I had thought about that! Get a chance to maybe meet Joe, since he's practically held my hand through this whole process lol. I knew absolutely diddly squat before I heard of AVA and asked Joe probably close to a thousand questions. I'm not sure I'd be able to convince my fiancee to make about an 18-hour trip to Ohio to pick me up a computer. In fact, when I told her how much I'd probably be spending, she goes, "Why don't you just get that one we saw at Best Buy on sale for like $400?" And I go, "Why don't you go LIVE in a VAN, down by the RIVER!" (Chris Farley's SNL reference, I'm sure you got it lol).

Hopefully the AVA community doesn't mind when we veer off topic; aside from getting questions answered, I enjoy being able to communicate with fellow PC enthusiasts and get to know them a bit better!

Lol. Since the HAF X comes with casters, do you guys put them on and then do the form-fitting packing? Or do you just ship them and it's up to the user to install them?

We've actually had complaints about casters being pre-installed. Some individuals have specific size requirements, and choose a case based on the fact the casters will not be pre-installed, so we leave them be. If you a request to add them, before we ship, we can certainly do that for you!