Any way to get an order status check?

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   Hey was curious if there was a way to get a quick status check on when the expected ship date on my order is.

Its been 2 weeks since the order was placed.  I was never in a hurry to receive the computer until i got some "drastic changes" news at work and am worried that i wont be around to accept delivery starting in September.

My order# is AVA-389200

Im still going to be around this week to accept (my hope is that it ships by Thursday) up until 9-5.  After that im going to be an office junkie for some time and fear the the computer will be returned to you guys since i just wont be all day and most the evening.

So is there any way to get expected ship dates, ive already checked my customer account and see its been "processing" for a while but no explanation with how far along that process they are.

Id call but am busy on the phone all day so i figured this might be a good spot to get some updates.

Oh and by all means take as long as possible to get a quality and working computer to my door, ill figure something out if its going to take 3-4 weeks...just the earlier i know the better i can make arrangements.

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crunchy Members Profile Send Private Message Find Members Posts Add to Buddy List AVADirect Noob Joined: 23 Jul 2012 Posts: 15	Quote Reply Topic: Any way to get an order status check? Posted: 29 Aug 2012 at 7:10pm
	Hey was curious if there was a way to get a quick status check on when the expected ship date on my order is. Its been 2 weeks since the order was placed. I was never in a hurry to receive the computer until i got some "drastic changes" news at work and am worried that i wont be around to accept delivery starting in September. My order# is AVA-389200 Im still going to be around this week to accept (my hope is that it ships by Thursday) up until 9-5. After that im going to be an office junkie for some time and fear the the computer will be returned to you guys since i just wont be all day and most the evening. So is there any way to get expected ship dates, ive already checked my customer account and see its been "processing" for a while but no explanation with how far along that process they are. Id call but am busy on the phone all day so i figured this might be a good spot to get some updates. Oh and by all means take as long as possible to get a quality and working computer to my door, ill figure something out if its going to take 3-4 weeks...just the earlier i know the better i can make arrangements.

Jmundy Members Profile Send Private Message Find Members Posts Visit Members Homepage Add to Buddy List AVADirect Staff AVADirect Sales Joined: 08 Apr 2008 Location: AVADirect HQ Posts: 1337	Quote Reply Posted: 30 Aug 2012 at 11:13am
	Hello Crunchy, No problem, I'm happy to assist you with your question! Actually, it looks like your order is currently in pre-shipping and scheduled to ship out today! We will have tracking information posted once available. Considering your location, you should have the computer either tomorrow, or next Monday at the latest. Once we provide the tracking number it will give you a definite arrival date for you to coordinate receipt on your end. We were able to receive the parts sooner than expected, so this allowed us to spend the necessary amount of time to ensure you receive a high-quality, completed system built by us! So, time was on your side in this scenario. Once you receive your computer, do feel free to follow up with us and let us know what you think! We're happy to answer any questions you have. Thank you so much for all of your patience, and have a great day!
	Joseph Mundy Assistant Sales Manager 1-216-503-6361 joseph.mundy@avadirect.com

crunchy Members Profile Send Private Message Find Members Posts Add to Buddy List AVADirect Noob Joined: 23 Jul 2012 Posts: 15	Quote Reply Posted: 30 Aug 2012 at 12:16pm
	Wow...thats great news. Means i wont have to take a day off to sit around and wait for the UPS kickball specialist to arrive!

Jmundy Members Profile Send Private Message Find Members Posts Visit Members Homepage Add to Buddy List AVADirect Staff AVADirect Sales Joined: 08 Apr 2008 Location: AVADirect HQ Posts: 1337	Quote Reply Posted: 31 Aug 2012 at 4:00pm
	lol, yessir. Feel free to follow up with us, once you receive your order! We would love to hear your feedback.
	Joseph Mundy Assistant Sales Manager 1-216-503-6361 joseph.mundy@avadirect.com

vikonic Members Profile Send Private Message Find Members Posts Add to Buddy List AVADirect Admins Joined: 11 Nov 2011 Posts: 348	Quote Reply Posted: 31 Aug 2012 at 4:45pm
	LOL @ UPS Kickball specialist......Finals game.....UPS vs Fedex. USPS takes third place. DHL disqalified.
	Vedran Ikonic Technical Support Manager 216-503-6374 Option 4 support@avadirect.com How To Guides - FREE Troubleshooting Help from AVADirect Problems with your Computer? - Post HERE

crunchy Members Profile Send Private Message Find Members Posts Add to Buddy List AVADirect Noob Joined: 23 Jul 2012 Posts: 15	Quote Reply Posted: 31 Aug 2012 at 7:45pm
	Hey i havent seen my order status update and dont have a tracking number. It shipped out on 8-30 right?

Jmundy Members Profile Send Private Message Find Members Posts Visit Members Homepage Add to Buddy List AVADirect Staff AVADirect Sales Joined: 08 Apr 2008 Location: AVADirect HQ Posts: 1337	Quote Reply Posted: 04 Sep 2012 at 5:08pm
	Hello Cruncy, I just checked with the shipping department to see what the hold up was. There were a lot of held shipments due to the weather around here last week, so we are a little behind in our shipping schedule. It's been pouring rain here on an off, and apparently the surrounding states weather has delayed shipments for FedEx as well. The gentleman that boxes and preps our orders said yours will be going out today. We were not in the office yesterday, due to Labor day, otherwise it would have shipped then so I apologize for any inconvenience caused. Feel free to reach out to me, when you receive your order, and I'll be sure to PM you a code to a free game of your choice. Our inventory changes quite frequently, so let me know when you're interested and I'll provide you with a list of current titles available. Looking forward to your feedback real soon!
	Joseph Mundy Assistant Sales Manager 1-216-503-6361 joseph.mundy@avadirect.com