Viewing and Understand Blue Screen Crashes BSODs
When Windows Operating System crashes, it is designed to display a blue screen crash report, typically referred to as the Blue Screen of Death, or BSOD for short. This guide will help you understand what they mean and how they can help you isolate the issue with your system.
BSODs can be caused by many different problems in a computer system. Both hardware and software failures can cause these crashes.
By default, Windows OS is configured to save the crash report into a file called minidump.
These files are located on your OS Drive, normally C:, inside Windows folder, inside Minidump folder, or for those who like the full path:
In order for the OS to create these files it actually needs to be able to understand the crash before it completely reboots or shuts itself down. IF your system is crashing, but you do not see any files in the minidump folder, this means that Windows does not have enough time and/or it doesn't even see the crash quickly enough to react. Typically these kind of crashes are almost always hardware related, typically either overheating or just plain hardware failure.
In order to view and interpret these crashes, there's a handy program called BlueScreenView Nirsoft.
You may download it here:
For instructions and download page, visit:
You should create a new folder, preferably on Desktop and extract the zip file there. Once extracted you can run BlueScreenview.
All crash dumps will be in a list, which you can scroll through with arrow keys or click and choose individual errors.
For code look-up and possible solutions, you can visit :
You will also notice that BlueScreenView will list an associated driver with the crash (if there is one). Sometimes if you get a specific file, the crash could be related to a particular driver.
Also keep in mind that if you've purchased your customer computer system at AVADirect, you're welcome to zip up these files and email them to our support address for review.
*Disclaimer: AVADirect and its Staff are not responsible for any damage to software/hardware, loss of data or personal injury by following our How-To guides. These guides are provided only as an aid to help you troubleshoot system problems. If you do not feel comfortable performing these steps its always best to send in your system to a local repair shop or contact an appropriate technical support line for additional assistance.