What goes into our Building Standards

There are a hundred things that can go wrong when building your PC at home: static discharge that fries and kills the motherboard, parts arriving broken and unusable, hardware needing troubleshooting because, for some unknown reason, it doesn’t seem to work, accidentally dropping your case and denting it, pins being broken or bent; the list goes on and on. That’s why, at AVADirect, we have raised our standards for computer assembly to the highest level, so when our customers want a PC, laptop, or server built, they don’t have to worry about the issues they might run into when assembling it themselves.

Handled with Care

The very first thing we do when we get an order is inspect all components the customer ordered: CPU, GPU, RAM, Case, Storage, Power Supply, and anything else that comes through our delivery doors. Shipping is always unpredictable; most of the time, components arrive with no issues. However, you can’t always count on that; sometimes a packing mistake can put a case on the bottom of a pallet, where it gets slowly bent and crushed beneath. But even then, the worst thing to deal with when putting together a PC on your own isn’t having a part be broken in shipping; it’s returning it. Thankfully, we take care of that for our customers at no expense to them.

Professional Pre-Assembly

Once all parts are confirmed to be in acceptable condition, assembly begins with preparing a post-test. This is when we assemble the board and components outside the case on static-proof foam to ensure that all the components function with power and communicate with each other correctly. If customers decide to install their own parts upon delivery, such as a CPU, we have test components that we use so we can still make sure the hardware we handle functions as intended. This also allows us to deal with small quirks of computers that our customers may not be aware of; for example, some motherboards need a BIOS update in order to post with certain CPU’s, if a customer were assembling themselves, then they would not only need another CPU to make sure the board wasn’t malfunctioning, but also another computer to download the BIOS from the manufacturer's website and transfer it via USB or Type-C to the new board.

Once it’s confirmed that the components all function, we move on to full case assembly, wherein we mount the board and components securely inside the case and then cable-manage fan and power cables to route both cleanly and precisely through the case so there is minimal slack and no risk of interfering with component performance. Once assembly is completed, another technician checks the work to ensure that nothing is missed, and it is moved into software testing.

Tried and True Testing Process

Once we complete the assembly, we move on to testing our customer’s system. This part is entirely optional, but it lets us detect discrepancies such as thermals, noise, or updates needed for full functionality. This is also where we typically update the BIOS of the motherboard to the latest version and install the operating system that our customers want. These options include Windows, Linux, Bazzite, or even Steam OS. Once the OS is installed, we update the hardware drivers (CPU and GPU), then use OCCT to stress-test the components and the overall system at their highest settings for 18 hours total. This ensures a customer’s computer won't fail after prolonged heavy use, thermals stay within acceptable limits, and the PC's noise stays within a range that doesn't disturb or distract the user.

Provided to Purchaser

After testing is completed, it’s time to package and ship the system to the customer. We ensure the protection of your system with packaging foam that is uniquely dispensed into each system depending on what the internal components are to mitigate any possible shipping damage. Then we ship the system directly to our customers via their preferred service. All these steps are to ensure that our customers can simply take their system out of the box upon arrival, plug it in, and get to work or play on their custom computer. That’s what we mean when we say that we customize, without compromise.