Statement Of The President

Dear Valued Customers,

I am pleased to say that AVADirect Custom Computers was founded over a decade ago on the same principles and values that we continue to do business by today; integrity, ethics and morals. Since our beginnings we have grown into a respected premier custom computer manufacture through hard work, dedication and a commitment to customer service. With the majority of our employee’s holding college degrees in computer science, computer engineering, accounting, finance, and marketing, in conjunction to Microsoft Engineers and CompTIA A+ Certified Technicians, we take pride in our company’s growth, employment of educated and certified employees and our company wide commitment to customer service.

At AVADirect we want your buying experience and relationship with our company to be positive right from the point of order where you “build” your computer, to the use and enjoyment you will have with your computer and beyond. Your ongoing repeat business and positive “word of mouth advertising” is an absolute priority for us. Therefore, I would like to personally seize the moment to remind our customers of the array of communication methods we have structured in order to provide a superior AVADirect Experience; LIVE Chat, Message Board, Online Request Forms, telephone, and E-mail. These lines of communication are available on our website, AVADirect.com in an attempt to meet the needs of all of our clients. We would also like to remind our customers of importance of reading our Terms and Conditions prior to the purchase of a custom computer in order to be completely educated in regards to the services and products which you are purchasing. These services allow for AVADirect to provide an optimal customer and technical support experience to our esteemed customers and to ensure against any misunderstandings. Our goal is simple – YOUR SATISFACTION!

The AVADirect Management TEAM is committed to providing unparallel custom computers and a more personalized customer service approach though our unique business model to continue to enhance the AVADirect Experience. 

As president, I want to personally say “THANK YOU” to all of our loyal customers, invite those who are interested in a custom computer to experience the difference of AVADirect and look forward to supporting and providing your equipment and technology solutions for decades.

Best regards,

Alex Sonis
President & CEO
AVADirect Custom Computers