Computer Upgrades - Computer Repairs - AVADirect Custom Computers

AVADirect is a custom computer builder that has been in business for over the past 10 years. With our strong knowledge of hardware and software, AVADirect has expanded to create a branch specifically for both in-house and on-site computer services and repair, as well as provide remote technical support to households and businesses.

Our highly trained staff provides professional, high-quality service at affordable rates in our facility, or in the comfort and convenience of your business or a residential location. We are able to help with any problem(s) you may encounter with your desktop, notebook (laptop), server, home theater pc, and other pc's as well from any manufacturers including, but not limited to, Dell, Hewlett Packard (HP), Compaq, IBM, Sony, Lenovo, Acer, and Asus. We offer a multitude of services include hardware repair, software and hardware upgrades, networking, installation, virus and spyware removal, internet connection, and others as well. Refer to the Services (Link to the page of services) page for a complete list.

AVADirect strives to achieve the highest levels of customer service possible. Our policy is to provide the customer with the best possible information so that they may make the most informed decisions possible when selecting AVADirect for service and repair.

Our friendly customer support staff is more than happy to answer any questions you may have. Knowledgeable in regards to all aspects of computer service and repair, our staff can explain in detail the services we provide, pricing, and how to keep your system running at optimal performance.

Our certified technicians undergo rigorous training and background checks to ensure the highest quality of staff. With certifications in A+, Microsoft, and other professional credibility, you can rest assure that our staff is competent to service your computer needs. Our experts aren’t just technical savvy they also have the communication skills to help you understand the solutions for the technology you use.

AVADirect offers competitive pricing on all of its services. Our quick turn around times will get your system to you faster. This means productivity is up, losses are down, and you are back on your feet before you know it.

Our facility is 100% fully ANSI/ESD 20:20 compliant with all current standards. ANSI/ESD 20:20 is a program set forth by the ESD Association to limit and reduce the amount of ESD (Electrostatic Discharge) around sensitive electronic components. This limits part failures, BSODs, CMOS errors, and many other hardware failures that plague computer systems. By following the strict standards set in place; systems serviced by us experience less failures, more uptime, and better performance.

We are currently working towards obtaining an ISO 9001:2008 certification. The ISO 9001:2008 is a part of ISO 9000 family of standards that represents an international consensus on good quality management practices. This ensures proper record keeping, monitoring quality control, continual improvement of business processes, and overall proper business practices.

Intel® Premier Provider (IPP) - AVADirect is an Intel Premier Provider (IPP). Intel® Premier Providers are recognized by Intel as preferred providers of Intel technology-based solutions. Premier providers are validated by Intel through training, industry certifications and demonstrated customer implementation.

AMD Solution Provider Program (Gold Member) - AMD has recognized our strong commitment to AMD products by including our company as a gold member in its partnership program. As a partner, AVADirect receives additional AMD training and technical support. In addition to AMD's exclusive online resources, AMD also provides AVADirect with prioritized new product delivery so that our customers always get the benefit of the latest technology.

Microsoft Certified Partner - AVADirect has become a Certified Microsoft OEM System Builder. This programs helps our technical support, sales and development teams to better serve/support our customers, by having access to OEM beta software, Microsoft support and training. The OEM program allows us to provide a value added service with Genuine Microsoft software and hardware.

AVADirect guarantees all services and repairs rendered by us for 30 days. If you are not happy with any service or repair by us, please come back to us so that we can do whatever it takes to make it right.

Need more information about Computer Upgrades?

If you need more detailed information about Computer Upgrades, please do not hesitate to call us at 1-866-766-4629 for phone assistance or use the Live Support and contact forms on our website. In this age it is hard to be profound in the nowadays computer technologies and there is growing need in experts advice when buying computer products. AVADirect is proud to have knowledgeable consultants that are always ready to provide technical information and advice on all of the products, services and related technologies that we offer.

Advantages of AVADirect Custom Computers

Our pricing is very competitive. We offer toll free number for technical support and up to 3 years of warranty on all brand new computer systems. All items that need to be assembled are getting assembled with as much as personal attention as possible. Unlike some other companies we do extended testing of all assembled products before shipping.