If you need information about our products or services, or have inquiries regarding your order status or technical support, feel free to contact us through any of our various channels of communication. You may call us for phone assistance, use our Live Help assistant or utilize our online contact forms on our website. For existing customers, we also provide you with a convenient message board attached to every order in your Customer Account that instantly transfers your messages to the attention of appropriate personnel.
In case you are not aware of our policies and warranty terms we highly recommend to read through the links provided below.
At AVADirect we pride ourselves with the craftsmanship and attention to detail of every computer built; and the professionalism and customer service commitment of our staff that does not stop after the sale. Following are the links for technical support and RMA inquiries.
For all types of inquiries use the following contact links.
At AVADirect we pride ourselves in establishing the highest level of commitment to both our product and our customers, we consistently look for ways to improve the AVADirect Experience by listening to what our customers think about our products and services. As a result, we proactively participate in independent review and accreditation programs.