Live Help

Customer Account

Shopping Cart: $0.00

DIY

Forum

| Call: 1-866-766-4629

Search:

Order Processing Info | Customer Service | Technical Support |

President's Message

"As president, I want to personally say "THANK YOU" to all of our loyal customers, invite those who are interested in a custom computer to experience the difference of AVADirect and look forward to supporting and providing your equipment and technology solutions for decades."

Alex Sonis, President & CEO

READ FULL STATEMENT ...

AVADirect Customer Service

If you need to get information about our products or services, or have inquiries regarding your order status or technical support, feel free to contact us through any of available contact methods that we provide for your convenience. Either call us for phone assistance or use the Live Help and online contact forms on our website. For existing customers we also provide convenient message board attached to every order in Customer Account that instantly transfers your messages to the attention of appropriate personnel.

Terms and Conditions

In case you are not aware of our policies and warranty terms we highly recommend to read through the links provided below.

Terms of Sale

Warranties

Order Processing Info

Privacy and Security

Fraud Protection

Contact Us

For all types of inquiries use the following contact links.

Contact Information

Contact Online

Contact by Mail

Technical Support

At AVADirect we pride ourselves with the craftsmanship and attention to detail of every computer built; and the professionalism and customer service commitment of our staff that does not stop after the sale. Following are the links for technical support and RMA inquiries.

Contact Technical Support

Request RMA# Online

Accreditations

At AVADirect we pride ourselves in establishing the highest level of commitment to both our product and our customers, we consistently look for ways to improve the AVADirect Experience by paying serious attention to what people think about our products and services. As a result we proactively participate in independent review and accreditation programs.

Awards and Reviews

Better Business Bureau (BBB)

ResellerRatings.com

ISO 9001:2008 Quality Management System Certification