Transaction Security

AVADirect recognizes your right for privacy and full confidentiality while shopping online. All sensitive data such as billing and shipping information are securely encrypted using Secure Socket Layers (SSL) encryption protocol. That is why you maintain control over your personal data at AVADirect is commited to provide up-to-date secure environment for online shoppers. The web site is registered with independent site identification authorities such as global certificate authority (CA) to confirm identity of our online store before any transmission is sent. Trustwave SSL Certificate gives all parties the confidence that information is being sent securely and to the right place.

Fraud Protection

AVADirect has designed its online store to give you options concerning the privacy of your credit card information, name, address, e-mail and any other information you provide us. AVADirect is committed to data security with respect to information collected on our site. In addition to the industry standard security measures available through your browser called SSL encryption, we have made a practice to call customers in the event of potential problem with your purchase. Also, you may always contact a sales representative over the telephone in case you don't want to provide your credit card information online. Help provect yourself - we strongly encourage you to use your billing address as a shipping destination to minimize risk of fraud, however unlikely a scenario it may seem. For protection of our Customers, we ship only to the verified billing address or authorized shipping address registered with the Customer's credit card issuer. Authorized shipping address can be obtained upon contact of the credit card issuer. Credit card issuer registers alternative (shipping) address upon customer's authorization in addition to existing billing address for internet deliveries. Please contact us if you have any questions. To register an alternative address (not the same as billing - for example your office or relative's place of residence), call the toll-free number on the back of your credit card for further assistance.

Online Privacy

Information regarding you (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation without your consent. The information you provide will be kept confidential and used to support your customer relationship with AVADirect. Among other things, we want to help you quickly find information on our site, share it with friends and make navigation more intuitive. To make your shopping easier and more enjoyable, AVADirect uses "cookies" to display and retain contents of your shopping basket while you browse various sections of our online store. Our use of "cookies" does not mean that we automatically know any information about you. We might be able to ascertain what type of computer you are using, but beyond that, our use of cookies is designed only to provide you with a better experience when using AVADirect has no intent to infringe on your privacy while using the website.