Last Modified: March 10, 2020
Freedom USA, Inc. dba AVADirect Custom Computers (“AVADirect”) respects your privacy and is committed to protecting it through compliance with this policy. This policy describes the types of information AVADirect may collect from you or that you may provide when you visit the website, https://www.avadirect.com (the “Website”), and AVADirect’s practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information AVADirect collects:
It does not apply to information collected by:
Please read this policy carefully to understand AVADirect’s policies and practices regarding your information and how AVADirect will treat it. If you do not agree with AVADirect’s policies and practices, your choice is not to use the Website. By accessing or using the Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of the Website after AVADirect makes changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
The Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. AVADirect does not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on the Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of the Website or provide any information about yourself to AVADirect, including your name, address, telephone number, email address, or any screen name or user name you may use. If AVADirect learns it has collected or received personal information from a child under 13 without verification of parental consent, AVADirect will delete that information. If you believe AVADirect might have any information from or about a child under 13, please click here to contact AVADirect.
AVADirect collects several types of information from and about users of the Website, including information:
AVADirect collects this information:
The information AVADirect collects on or through the Website may include:
You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although AVADirect may limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, AVADirect cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, AVADirect cannot and does not guarantee that your User Contributions will not be viewed by unauthorized persons.
As you navigate through and interact with the Website, AVADirect may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
AVADirect also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).
The information AVADirect collects automatically is statistical data and may include personal information, but AVADirect may maintain it or associate it with personal information it collects in other ways or receive from third parties. It helps us to improve the Website and to deliver a better and more personalized service, including by enabling AVADirect to:
The technologies we use for this automatic data collection may include:
AVADirect does not collect personal information automatically, but it may tie this information to personal information about you that it collects from other sources or you provide to AVADirect.
Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use the Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
AVADirect does not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
AVADirect uses information that it collects about you or that you provide to AVADirect, including any personal information:
AVADirect may also use your information to contact you about goods and services that may be of interest to you. If you do not want AVADirect to use your information in this way, please check the relevant box located on the order form.
AVADirect may use the information it has collected from you to enable AVADirect to display advertisements to AVADirect’s advertisers’ target audiences. Even though AVADirect does not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
AVADirect may disclose aggregated information about its users, and information that does not identify any individual, without restriction.
AVADirect may disclose personal information that it collects or you provide as described in this privacy policy:
AVADirect may also disclose your personal information:
AVADirect strives to provide you with choices regarding the personal information you provide to AVADirect. AVADirect has created mechanisms to provide you with the following control over your information:
AVADirect does not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.
AVADirect has taken steps to ensure we have incorporated the standards and principles outlined in the European Union’s General Data Protection Regulation (“GDPR”). Under the GDPR, visitors located in the European Union (“EU”) are provided additional rights with respect to their personal information, or “personal data” as defined under the GDPR. For the purposes of this policy and any personal data processed for Website visitors or individuals in the EU, AVADirect operates as a data controller. AVADirect is a company located in the United States. Any personal data AVADirect collects from you is processed in the United States and under the terms of this privacy policy, and only with your notice and consent as the lawful means for such processing. You may always withdraw your consent to AVADirect’s use of your personal data, as described below. AVADirect will only retain your personal data for the time necessary to provide you the information and marketing services to which you have consented, and in accordance with your rights below and in this privacy policy. You can exercise any of the following rights by notifying us as described below:
If you have any questions about this policy or AVADirect’s data collection practices, please contact us at the following address or telephone number or click here to message or chat with AVADirect. Please specify your country of residence and the nature of your question.
AVADirect
ATTN: Data Controller
2045 Midway Drive
Twinsburg, Ohio 44087
Telephone: 866-766-4629
AVADirect has implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.
The safety and security of your information also depends on you. Where AVADirect has given you (or where you have chosen) a password for access to certain parts of the Website, you are responsible for keeping this password confidential. AVADirect asks you not to share your password with anyone. AVADirect urges you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.
Unfortunately, the transmission of information via the internet is not completely secure. Although AVADirect does its best to protect your personal information, AVADirect cannot guarantee the security of your personal information transmitted to the Website. Any transmission of personal information is at your own risk. AVADirect is not responsible for circumvention of any privacy settings or security measures contained on the Website.
This Privacy Notice for California Residents supplements the information contained in AVADirect’s Privacy Policy and applies solely to all visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this Notice.
We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (“personal information”). Personal information does not include:
In particular, we have collected some or all of the following categories of personal information from consumers within the last twelve (12) months:
Category |
Examples |
A. Identifiers. |
A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers. |
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). |
A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories. |
C. Protected classification characteristics under California or federal law. |
Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). |
D. Commercial information. |
Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. |
E. Biometric information. |
Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. |
F. Internet or other similar network activity. |
Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement. |
G. Geolocation data. |
Physical location or movements. |
H. Sensory data. |
Audio, electronic, visual, thermal, olfactory, or similar information. |
I. Professional or employment-related information. |
Current or past job history or performance evaluations. |
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). |
Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. |
K. Inferences drawn from other personal information. |
Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. |
We may use or disclose the personal information we collect for one or more of the following purposes:
To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Website users is among the assets transferred.
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract. The CCPA prohibits third parties who purchase the personal information we hold from reselling it unless you have received explicit notice and an opportunity to opt-out of further sales.
Disclosures of Personal Information for a Business Purpose
In the preceding twelve (12) months, AVADirect has disclosed some or all of the following categories of personal information for a business purpose:
Sales of Personal Information
In the preceding twelve (12) months, AVADirect has not sold personal information.
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights below), we will disclose to you:
Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by clicking here.
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
Making a verifiable consumer request does not require you to create an account with us.
We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
For instructions on exercising sale opt-out rights, see Personal Information Sales Opt-Out and Opt-In Rights below.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Personal Information Sales Opt-Out and Opt-In Rights
If you are 16 years of age or older, you have the right to direct us to not sell your personal information at any time (the “right to opt-out”). We do not sell the personal information of consumers we actually know are less than 16 years of age. Consumers who opt-in to personal information sales may opt-out of future sales at any time.
To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by clicking here and writing “Do Not Sell My Personal Information” in the subject line.
Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back in to personal information sales at any time by clicking here and notifying us.
You do not need to create an account with us to exercise your opt-out rights. We will only use personal information provided in an opt-out request to review and comply with the request.
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.
California's “Shine the Light” law (Civil Code Section § 1798.83) permits visitors of the Website that are California residents and who provide personal information in obtaining products or services for personal, family, or household use to request certain information regarding AVADirect’s disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please click here to submit a request with “Request for California Privacy Information” in the subject line and in the body of your message. AVADirect will provide the requested information to the e-mail address provided by you.
It is AVADirect’s policy to post any changes it makes to this policy. If AVADirect makes material changes to how it treats its users’ personal information, AVADirect will notify you by email to the email address specified in your account and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring AVADirect has an up-to-date active and deliverable email address for you, and for periodically visiting the Website and this privacy policy to check for any changes.
To ask questions or comment about this privacy policy and AVADirect’s privacy practices, please click here to contact AVADirect.