CUSTOMER CARE

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AVA Basic (2-Year Labor / 1-Year Parts)

AVA Bronze (3-Year Labor / 2-Year Parts) (+$75)

AVA Silver (Lifetime Labor / 3-Year Parts) (+$175)

AVA Gold (Lifetime Labor / 3-Year Parts / 1-Year Return Shipping OR Advanced Part Replacement) (+$275)

AVA Platinum (Lifetime Labor / 4-Year Parts / 2-Year Return Shipping OR Advanced Part Replacement) (+$395)

AVA Titanium (Lifetime Labor / 5-Year Parts / 3-Year Return Shipping OR Advanced Part Replacement) (+$600)

CPU	CPU Model	AMD Ryzen V1500B
	CPU Quantity	1
	CPU Architecture	64-bit
	CPU Frequency	4-core 2.2 GHz
	Hardware Encryption Engine (AES-NI)	✔
Memory	System Memory	4 GB DDR4 ECC SODIMM
	Memory Module Pre-installed	4 GB (4 GB x 1)
	Total Memory Slots	2
	Maximum Memory Capacity	32 GB (16 GB x 2)
	Notes	Please select Synology memory modules for optimum compatibility and reliability. Synology will not provide complete product warranty or technical support if non-Synology memory modules are used for memory expansion. Synology reserves the right to replace memory modules with the same or higher frequency based on supplier's product life cycle status. Rest assured that the compatibility and stability have been strictly verified with the same benchmark to ensure identical performance.
Storage	Drive Bays	12
	Maximum Drive Bays with Expansion Unit	24 (DX1222 x 1)
	Compatible Drive Type* (See all supported drives)	3.5" SATA HDD 2.5" SATA HDD 2.5" SATA SSD
	Hot Swappable Drive	✔
	Notes	It is strongly recommended that you only install drives listed on your device's compatibility list. Storage pool and volume creation processes may fail when using unverified drives. Synology is unable to provide technical support for devices using unsupported components. "Compatible drive type" indicates drives that have been tested to be compatible with Synology products. This term does not indicate the maximum connection speed of each drive bay.
External Ports	RJ-45 1GbE LAN Port*	4 (with Link Aggregation / Failover support)
	USB 3.2 Gen 1 Port*	2
	Expansion Port	1
	Notes	This device's 1GbE LAN ports have a maximum transmission unit (MTU) size of 1,500 bytes. The USB 3.0 standard was renamed to USB 3.2 Gen 1 by the USB Implementers Forum (USB-IF) in 2019.
PCIe	PCIe Expansion	1 x Gen3 x8 slot (x4 link)
File System	Internal Drives	Btrfs EXT4
	External Drives	Btrfs EXT4 EXT3 FAT NTFS HFS+ exFAT
	Notes	exFAT Access can be installed for free from Package Center in DSM 7.0. In DSM 6.2 or earlier versions, exFAT Access needs to be purchased in Package Center.
Appearance	Size (Height x Width x Depth)	270 mm x 300 mm x 340 mm
Appearance	Weight	9.5 kg
Others	System Fan	120 mm x 120 mm x 2 pcs
	Fan Speed Mode	Full-Speed Mode Cool Mode Quiet Mode
	Easy Replacement System Fan	✔
	Power Recovery	✔
	Noise Level*	25 dB(A)
	Scheduled Power On / Off	✔
	Wake on LAN / WAN	✔
	Power Supply Unit / Adapter	550 W
	AC Input Power Voltage	100 V to 240 V AC
	Power Frequency	50/60 Hz, Single Phase
	Power Consumption*	73.11 W (Access) 32.12 W (HDD Hibernation)
	British Thermal Unit	249.63 BTU/hr (Access) 109.67 BTU/hr (HDD Hibernation)
	Notes	Power consumption is measured when it is fully loaded with Western Digital 1TB WD10EFRX hard drive(s). Noise Level Testing Environment: Fully loaded with Seagate 2TB ST2000VN000 hard drive(s) in the idle state. Two G.R.A.S. Type 40AE microphones, each set up 1 meter away from the Synology NAS at the front and rear. Background noise: 16.49-17.51 dB(A); Temperature: 24.25-25.75°C; Humidity: 58.2-61.8%
Temperature	Operating Temperature	0°C to 40°C (32°F to 104°F)
	Storage Temperature	-20°C to 60°C (-5°F to 140°F)
	Relative Humidity	5% to 95% RH
Certification	FCC CE BSMI VCCI RCM UKCA EAC CCC KC UL
Warranty	3 Years
Warranty	Notes	The warranty period starts from the purchase date as stated on your purchase receipt.
Environment	RoHS Compliant
Packaging Content	Main Unit X 1 Accessory Pack X 1 AC Power Cord X 1 RJ-45 LAN Cable X 2 Quick Installation Guide X 1
Optional Accessories	DDR4 ECC SODIMM: D4ES02-4G/D4ES02-8G/D4ES01-16G Expansion Units: DX1222 3.5" SATA HDD: HAT5300 2.5" SATA SSD: SAT5210 M.2 SSD & 10GbE Combo Adapter Card: E10M20-T1 M.2 SSD Adapter Card: M2D20 25GbE Network Interface Card: E25G21-F2 10GbE Network Interface Card: E10G21-F2/E10G18-T2/E10G18-T1 VisualStation: VS360HD Surveillance Device License Pack
Optional Accessories	Notes	All memory modules will operate at the maximum frequency specified by the CPU manufacturer.

[BACKORDER] Synology DiskStation DS2422+

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